Shipping policy

 

At VAINVER, we strive to provide our customers with a seamless and efficient shipping experience. We understand that receiving your order in a timely manner is important, and we are committed to ensuring that your items are delivered to you as quickly as possible.

Order Processing 

Orders are processed within 1-2 business days, excluding weekends and holidays. Once your order has been shipped, you will receive a confirmation email with a tracking number. This tracking number will allow you to monitor the progress of your shipment and estimate the delivery date. You can easily track your order by entering the tracking number on our website or the carrier's website.

Shipping Methods

We offer a variety of shipping methods to accommodate your needs. Whether you prefer standard shipping or expedited delivery, we have options available to suit your preferences. Our shipping methods include:

  • Domestic (Netherlands): Standard Shipping takes 2-3 business days for delivery.
  • International Shipping : Orders may take up to 14 business days, depending on the destination.

Shipping Costs

Shipping costs are calculated based on the weight and dimensions of your order, as well as the shipping method selected. During the checkout process, you will be able to view the shipping costs associated with your specific order.

Shipping Restrictions

While we strive to offer worldwide shipping, there may be certain restrictions on shipping certain items to specific locations. These restrictions may be due to legal regulations or logistical constraints. If we are unable to ship your order to your desired location, we will notify you as soon as possible and provide alternative options if available.

Shipping Delays

While we make every effort to ensure timely delivery, there may be instances where unforeseen circumstances may cause shipping delays. These circumstances may include, but are not limited to, extreme weather conditions, natural disasters, or carrier delays. In such cases, we will do our best to keep you informed and work towards resolving any issues that may arise.

Shipping to Multiple Addresses

If you wish to ship items to multiple addresses, please place separate orders for each shipping address. This will ensure that each package is correctly labeled and delivered to the intended recipient.

Customer Support

If you have any questions or concerns regarding the shipping of your order, please feel free to contact our customer support team. Our dedicated team is available to assist you and provide any necessary information regarding your shipment.

Thank you for choosing VAINVER. We appreciate your business and look forward to delivering your stylish and fashionable clothing items to you in a timely manner.